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Problem Note 56841: In SAS® Enterprise Case Management, you might not be able to update the investigator user ID for a case or report from the workflow
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In SAS Enterprise Case Management, you might not be able to use the HTTP Request policy in a workflow template to update the investigator user ID for a case or a report. In the HTTP Request policy, you should specify the qualified field name, such as CASE.INVESTIGATOR_USER_ID, but the policy might fail. When the problem occurs, you might see a warning similar to the following in the SASWorkflowServices9.4.log:
com.sas.workflow.engine.policy.HttpRequestPolicy - HTPP POST exit code= 500 for URL=http://<server:port>/SASEntCaseManagement/workflow?command=setFields&key=10053&entityType=CASE&CASE.INVESTIGATOR_USER_ID=<userid> within workflow process, <process>
You might also see the following error in the SAS Enterprise Case Management log file:
com.sas.solutions.casemgmt.web.servlet.WorkflowServlet - 1 java.lang.ArrayIndexOutOfBoundsException: 1
To work around the problem, use the Invoke SAS Code policy in the workflow template to update the investigator user ID.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | HP-UX IPF | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 |
| Linux for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Solaris for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.3 | 9.4 TS1M0 | 9.4 TS1M2 | ||